Working for Local Government in Western Australia is the key focus of The Western Australian Local Government Association (WALGA).

As the peak industry body, WALGA advocates on behalf of 138 WA Local Governments and negotiates service agreements for the sector, which is why they needed an easy to use, efficient website.

The Challenge

The Western Australian Local Government Association had a business requirement to reduce the number of standalone websites, while providing a more efficient and easier administration interface for distribution of information to all audience types.

For an organisation that works for a vast range of stakeholders, they needed a website that works for the end user, as much for their internal processes.

The focus of the WALGA project was to make their standalone websites into a sleek, modern, user friendly, and easy-to-navigate portal. The Integranet Perth Team needed to provide a website that presented clear pathways for a diverse group, ensuring their information was easily accessible, responsive and making it a useful and easy to use tool on any device.

The Solution

Starting from the ground up, our web developer and digital strategists audited the existing websites and combined them into a single consistent website that supported a consistent and user driven web experience.

The Kentico CMS was selected as the base for the website, with a complex management portal created in order for councils to manage their own users – allowing council to access the services to which they can subscribe and access permissions.

The WALGA service administrators were provided a dashboard for easy management of the councils under their control, with a complex notification system to ensure any requests for access to services or systems was received by the right person within the business.

Their new site is now a platform/interface for all user types, and the portal is used to access all online services provided by WALGA. These include, but are not limited to, LocalEye, KnowYourCouncil and LG Risk Vision.

As you move through the site, the end user is able to experience a clean and uncluttered layout, with information that is easy to locate and receive.

The Results

The Western Australian Local Government Association's new website is a huge improvement and has been embraced internally and externally by multiple local government bodies. The website is an example of the latest in user experience, responsive and interactive design and accessibility. The new WALGA website is now the hub for Local Government information in Western Australia.

View the WALGA website today and see the digital transformation!

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