Customer service isn’t just about face-to-face communication anymore. It is so much more than that. Is your Perth business prepared?

In today’s digital world, besides website development, it is critical for a business to embrace mobile apps through mobile app development. Doing so can improve your service offering. We are a nation on the move, and everything needs to be at the fingertips of your customers in an instant.

As one of the leading app development companies in Perth, our mobile app developers have extensive experience working across iOS, Android, Windows, and web apps. (Book a FREE consultation)

Mobile App Development Explained.

According to statistics from IAB Australia (Mobile Ratings September 2015), 15.3 million people own smartphones and 11.2 million people own tablets in Australia.
Remarkably, 74% of Australians rely on their phones as much as they rely on their desktops when searching for information, ideas or advice. Meaning millions of people now have high-powered mobile devices within arm's reach, so it’s clear that the true game-changer in customer service is now mobile app development.

Choosing the platform to create your mobile app needs to be done carefully – you have to decide if you want to stick to one particular platform, such as the iPhone and iPad, or create and build apps that work across several other devices. For example, do you want to rule out those with Blackberry’s or Androids? 

Why? Developing apps for multiple platforms can allow people to use your apps with their existing mobile devices. It’s worth getting us in to see who’s currently accessing your information and from what devices.  That way you don’t alienate any of your current or potential audiences. With years of experience in assisting companies with app development, our Perth based app developers will provide you with expert advice and recommendations on the best solution for your business.

Providing real information, anytime anywhere.

We have worked with a variety of companies across a range of services. From experience, one of the things that our clients require from mobile app development is the provision of immediate access to events, news and information for their customers.

It has been proven that mobile apps result in increased satisfaction for customers as it gives them the ability to solve their problems and queries or communicate and interact with your business with ease, simply via their mobile phone.

Are you ready to increase your customer retention and satisfaction with the help of our app developers in Perth? Contact our business analysts for a consultation and discover the best platform for your mobile application. Alternatively, book a free consultation to discuss your app development with our experienced team today.

View our mobile app development case studies.

See how some of our Perth clients have utilised mobile app development to their companies advantage and how we have implemented this new way of working.

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