Department of Fire & Emergency Services

Software development & integration

Custom software development and integration meets structured data increasing timely accessibility for all.

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Our techsplorers built the UBRP platform using ASP.NET MVC as a bespoke web application. Through the course we were able to provide analysis, business application development, ICT consulting, solution architecture, and systems integration, resulting in a robust, stable and user-friendly product.

Urban Bushland Response Plans (UBRP) Software Application for DFES


The Department of Fire and Emergency Services (DFES) supports over 26,000 volunteers who provide an invaluable contribution to the community performing a variety of operational, administrative and functional support roles. DFES works in collaboration with Western Australian communities and other government agencies to help prevent, prepare for, respond to and recover from diverse hazards including fires, cyclones and floods, to name a few.

DFES were looking to digitise the UBRP tool to further help them protect and respond to bushfires in significant urban bushland areas. The digital UBRP tool would contain site specific information such as a contact database, hazard advice, high risk locations, communication plans and site maps, and could be accessed anywhere at anytime by staff and volunteers.

The Challenge

Facing system challenges and pursuing digital innovation, DFES challenged our local software developers to build a crucial internal application that would not only capture information about hazard advice and high-risk areas but also improve internal communications. They wanted a truly user-friendly interface that would allow for wide scale uptake amongst DFES staff and volunteers across WA.

The new future focussed digital experience for the Urban Bushland Response Plans (UBRP) would connect data to the right users when they need it most. The UBRP are documents and strategies used to protect and respond to bushfires in significant urban bushland areas. Each UBRP is used in crisis situations and contains site specific information such as a contact database, hazard advice, high risk locations, communication plans and site maps. 

Our team at Integranet already had a close working partnership with DFES supporting them with our IT managed services, and now our software development team had the opportunity to get more involved. Our software developers worked within the DFES offices using an agile methodology, liaising with key stakeholders and project managers to get the new application completed and fit for purpose within the set timeframes.

The Solution

Bushfires happen fast and the new digital solution needed to excel in performance, be highly stable and accessible no matter the location of device used. Our techsplorers built the UBRP platform using ASP.NET MVC as a bespoke web application. This catered for all browser types (Chrome, Safari, Explorer and Firefox), whether being accessed on a desktop computer or various mobile devices.

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We integrated the system with SAML single sign on, for DFES staff it makes it a breeze to log in and start using the digital platform. Using Telerik’s Kendo UI, our team built the application utilising a common JavaScript Framework used across other applications within DFES for easy uptake by staff internally.

UBRP was specially developed to integrate with existing emergency response and operational platforms so that it can scale and grow while ensuring information is up to date and accurate, and removing the need for additional software development time and expense.
 

We're the preferred internal software developers in Perth

Through the course of this project and relationship with DFES, we were able to provide business analysis, business application development, ICT consulting, solution architecture, and systems integration, resulting in a robust, stable and user-friendly product.

If you require support with writing up your next government tender, feedback on your scope of work, project management or software development for a web-based app like this, ask us for a free initial consultation to get your off on the right step.

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