We partnered with the Department of Water & Environmental Regulation in their pursuit of digitising and modernising their internal communications and intranet functionality for staff.
The Department of Water and Environmental Regulation supports Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources. The department is responsible for environment and water regulation, serving as a ‘one stop shop’ for industry and developers, with the aim of streamlining and simplifying regulation.
When the Department of Water & Environmental Regulation first engaged our team of intranet developers, they were using an outdated version of Microsoft SharePoint which needed critical upgrades. Their current SharePoint intranet setup featured very limited functionality for administrators to share and manage internal content. Upon hearing more from the team about their key intranet issues and future digital goals, it became clear that their intranet was overdue for a review. Their day-to-day intranet requirements were well beyond its original capacity and scope.
Natasha Allen, Director of Dapth
Our Microsoft SharePoint intranet developers were tasked with reviewing the current SharePoint information architecture, workflows and functionality required, implementing a refreshed version of the intranet.
Requirements would include:
Working with many other similar clients, our team clearly understood the role an intranet plays within a local government organisation. It was important to meet current needs, but also provide the Department of Water & Environmental Regulation with a long-term solution, that would help to meet growth objectives and future staff requirements.
As an integral central cloud-based internal tool, we provided architectural governance and insights to enhance regular staff use and boost overall functionality. As experienced Microsoft SharePoint developers, we were able to back up our recommendations with validation examples from work with other local clients.
The layout was key, our team spent time investigating and understanding what the ideal intranet system architecture would look like to achieve maximum staff uptake and usability. The aim was to ensure that the refined solution would be a worthwhile investment, complimenting DWER’s digital communication goals.
The intranet proactively allows the organisation to support staff regardless of their location and leverages all the powerful functionality gained from using Microsoft SharePoint. We tailored the architecture and implementation to match their local government criteria and how they planned to utilise the intranet moving forward.
The Department of Water & Environmental Regulation can now feel confident that they now have a solid framework for a flexible but sustainable navigation hierarchy, helping staff use the platform on a daily basis.
Most importantly, they can now independently manage their central cloud-based intranet, taking full control and ownership of their internal communications tool.
If you need support with your internal communications system, databases, portals or intranet, our experienced team are ready to help.
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