Perth Zoo

Mobile application development

Making big changes with a little app that unlocked internal efficiencies.


Perth Zoo is a top tourist attraction in Western Australia. To further lead the way in monitoring occupational health and safety activity they required a custom built app to streamline internal processes.

Mobile Business Application Development for Perth Zoo

This custom application development project wasn't the only time we ended up working with the fluffy animals (and staff) over at Perth Zoo. We've worked with the Zoo for many years, helping them map their 5 year digital transformation plan, and re-building their website, turning them from a 9-5 business into a 24 hour one.

For this project we developed a new OSH (Occupational Safety & Health) business application, allowing Perth Zoo managers the ability to enter information into the solution, efficiently storing and collating data for reporting.

The Challenge

Perth Zoo required a new business application that would provide a user with forms to capture OSH event data and support workflow through the organisation that leveraged Active Directory integration. To create a streamlined process and leverage the app to its full potential,  a key requirement was for the solution to integrate with an Excel reporting feature to produce a monthly automatic email report.

The Solution

We couldn't help with feeding the animals or cleaning the enclosures, but we could help with the powerful integration and development required. We created the Perth Zoo OSH business application to allow staff cloud based access, login and reporting of OSH hazards and incidents. The mobile solution supported Perth Zoo managers to easily identify and report on the incidents, outcomes, and resolutions that had taken place.

Umbraco, a C# developed Open Source tool, was chosen by the Integranet Digital web development team as the base CMS for this system. Umbraco permits the website administrators a quick way to update the content of the OSH system and allows reuse of the Forms module of Umbraco for the input method of the OSH reports.

It is critical to any business to embrace digital applications to improve their business service offering.

We used our holistic way of thinking to partner with clients like Perth Zoo for the long term. This means we do work we are proud of, and our clients stick with us in return.

The Results

The Perth Zoo OSH application allows forms, once created, to enter the Perth Zoo workflow process and notifies managers of any OSH events automatically within the Zoo. This means managers are aware of issues as soon as possible and are prompted to enter information into the OSH report fields that are assigned to them. The form data is then saved and can be used later for reporting or investigation. The solution enhances Perth Zoo's ability to offer high safety and compliance across their organisation.

When digital transformation is done right, it offers the solution to many current problems and future digital hurdles you could come across.